Guide: Resources and Forms
- Allegations against foster carers
- Carers' Progression Scheme
- Child Abuse Allegations against Foster Carers
- Children's Placement Support Team
- Children in Care guides
- Complaints about foster carers
- Children and Young People making complaints
- Computer and Internet safety
- Concerns about foster carers
- Concessions
- Data Protection
- De-registration
- Diversity
- Education and employment
- Foster carers making complaints
- Foster Care Reviews
- Foster Panel
- Health
- Kinship
- Links for Carers
- Links for Children & Young People
- Policies and procedures
- Recording Forms
- Safeguarding
- Staying Put
- Supervision and Support
- Training
- Unaccompanied asylum seeking children: guidance
Foster carers making complaints
Fostering Devon acknowledges that there will be occasions when a foster carer is not happy with the standard of service received from Devon County Council, or the decisions that have been made by the service regarding the registration of the carer.
Devon County Council has always welcomed feedback from foster carers in order to ensure that service quality is improved. Our aim is to ensure that any complaints are dealt with fairly, effectively and within suitable timescales.
We recognise that where possible complaints should be dealt with in an informal manner and that amicable solutions are found. If this is not possible, we will adhere to DCC’s formal complaints procedure to resolve the issue.